Which term indicates the procedure is mandatory?

Which term indicates the procedure is mandatory?

• A. Shall
• B. Should
• C. May
• D. Might

Answer: (A)

This question centers on how language in procedures communicates obligation. In technical manuals and safety standards, the word that indicates a mandatory action is shall. When a procedure states that something shall be done, it creates a requirement that must be followed to be compliant or safe. This is different from should, which is a strong recommendation rather than a strict requirement; may signals permission or optionality; and might expresses possibility or uncertainty. In a crew chief context, using shall ensures everyone knows which steps must be completed, leaving no doubt about mandatory actions.

This question centers on how language in procedures communicates obligation. In technical manuals and safety standards, the word that indicates a mandatory action is shall. When a procedure states that something shall be done, it creates a requirement that must be followed to be compliant or safe. This is different from should, which is a strong recommendation rather than a strict requirement; may signals permission or optionality; and might expresses possibility or uncertainty. In a crew chief context, using shall ensures everyone knows which steps must be completed, leaving no doubt about mandatory actions.